Can I exchange or return a product?
Herbacol Beauty has a NO change policy, however we accept returns of items bought ONLY in our website and on case-by-case scenario.
You should always contact us to support@herbacolbeauty.com or send us a message on our WhatsApp client line +1 941 681-5553.
Make sure you provide us all your purchase information, return reasons and all relevant information about your request. We will be glad to hear you and provide you the best service.
How long do I have to return or exchange a product?
We accept returns of items bought ONLY in our website and on case-by-case scenario.
You should always reach us in the shortest possible delays. Please contact us to support@herbacolbeauty.com or send us a message on our WhatsApp client line +1 941 681-5553.
Make sure you provide us all your purchase information, return reasons and all relevant information about your request. We are her to help!
Can I request a refund for my order?
Herbacol beauty has a no refund policy. We can offer you a coupon for the same purchased amount on a case-by-case scenario.
This might incur in some additional fees. You should always contact us to support@herbacolbeauty.com or send us a message on our WhatsApp client line +1 941 681-5553.
We take care of our clients, that is way we only offer you the best!
If I want to exchange my product for another and the one I want costs less, will I get my money back?
Herbacol beauty has a no refund policy. We can offer you a coupon based on the price differences of the purchased amount on a case-by-case scenario. You should always contact us to support@herbacolbeauty.com or send us a message on our WhatsApp client line +1 941 681-5553. We are here to help you choose what you prefer.
How do product warranties work?
Our customers can find a step-by-step instruction of all our line of products based on their properties in our website. We can guarantee our clients that if they use our products correctly as specified in our directives, they will get the most of them. Herbacol Beauty is compromised with their clients to deliver the highest quality products.